Desktop Support

Workforce productivity is what keeps companies profitable. Small businesses cannot afford to have employees idle – whether it’s a hardware or a software issue. So, we provide your employees with three ways to contact our Call Center to report an issue.

As soon as Convergence is aware of the issue we will attempt to resolve the issue remotely using 256-bit secure remote access technology. If we can’t help the user remotely or repair the issue remotely, we dispatch a technician to your business.